Help protect Uber drivers from unfair & hidden algorithmic management

by App Drivers and Couriers Union

Help protect Uber drivers from unfair & hidden algorithmic management

by App Drivers and Couriers Union
App Drivers and Couriers Union
Case Owner
We are the App Drivers and Couriers Union. We are crowdfunding to help underpaid Uber drivers secure their digital rights and challenge unfair algorithmic management.
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£498
pledged of £20,000 stretch target from 18 pledges
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App Drivers and Couriers Union
Case Owner
We are the App Drivers and Couriers Union. We are crowdfunding to help underpaid Uber drivers secure their digital rights and challenge unfair algorithmic management.
Pledge now

This case is raising funds for its stretch target. Your pledge will be collected within the next 24-48 hours (and it only takes two minutes to pledge!)

Who we are?

The App Drivers and Couriers Union (ADCU) is UK registered trade union serving the needs of private hire drivers and couriers whose work is digitally mediated. Our members often work for companies like Uber, Deliveroo, Ola, Addison Lee, Bolt and FreeNow.  We are proud to be members of the International Alliance of App based Transport Workers (IAATW) who are working with us on this important campaign. The action is supported by Worker Info Exchange, a non profit organisation dedicated 

About our case

We are launching legal action in the district court in Amsterdam over Uber's failure to to respect the digital rights of drivers and couriers under the GDPR. Uber has illegally:

  • blocked workers from accessing all of their personal data at work.
  • failed to provide workers transparency to algorithmic management and control of drivers when requested to do so

Uber pretends not to be the boss so it can avoid employer obligations such as the minimum wage, holiday pay, sick pay as well as health, safety & equalities protections. We all know Uber manages by algorithm but we don't know exactly how even though workers have the legal right to know. 

We have evidence that Uber maintains secret driver and courier profiles which it uses to rate worker their performance with categories such as 'late arrival/missed ETA', 'negative attitude' or 'inappropriate behaviour'

For years, we have worked with hundreds of drivers to make data requests but Uber always blocks the process and refuses to accept any collective approach. 

Now we are going to ask the courts to order Uber to provide drivers and couriers access to their data and to make algorithmic management transparent. 


Digital rights are worker rights!

Members of the ADCU won a landmark 2016 worker rights claim against Uber which the firm will appeal once more against us at the UK Supreme Court this week. But this hard won victory could be lost over time if we continue to allow Uber to flout the law to hide more and more management control in secret algorithms. How can drivers challenge discrimination or unfair algorithms if everything is hidden from us? How drivers and couriers ever level the playing field to bargain for a better deal if  Uber blocks our data requests so we can never establish our own worker's data trust?

In today's world, digital rights are the gateway to worker rights.

The EU General Data Protection Regulation (GDPR) gives everyone to access the personal data any organisation holds on them and the right to an explanation of how this data is processed in algorithms used by firms such as Uber. 

In practice, this means that drivers have the right to access all personal data which includes every trip, every fare, all GPS data, telematics and so on. Crucially, we also have the right to know how Uber algorithms manage us and we can challenge automated decision making. 

Call to action 

There are two things you can do to help

  1. Please donate as little or as much as you can to help us raise £20,000 to bring this action, future similar actions and to cover any potential adverse cost awards. 
  2. If you are an Uber driver or courier living anywhere in the UK or in the European Economic Area (EEA) please follow the link to register to join our collective action campaign. https://www.adcu.org.uk/wie  Give us your permission to make a data request to Uber on your behalf as part of a very large group of drivers in a joint action. Your data will eventually be sent only to you and not us. Our lawyer will liaise with Uber and monitor the process to ensure everyone is treated fairly and receives all the data and information they are legally entitled. If you do not, we will take action on behalf of the group by making another complaint to the court. There is no cost to drivers and couriers for this and we ask as many local driver groups and unions to join us and get involved in this campaign.  

Our representation

We are represented in this case by Anton Ekker of Ekker Advocatuur. Mr. Ekker is a renowned lawyer specialising in the field of data protection and personal privacy. He most recently won an important landmark victory in the landmark SyRI case against the Netherlands government. 

Who else is involved?

The ADCU is proud to be a member of the International Alliance of App based Transport Workers (IAATW) who are working with us on this important campaign. The action is supported by Worker Info Exchange, a non profit organisation dedicated to helping gig workers protect their digital rights at work.

Thank you

We thank you for your kindness, solidarity and support. Now more than ever, we must support one another and work together to bring fairness, respect to our common digital workplace.

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